Privacy Policy
Last updated: April 2026
Who we are
Mindex Studio is an AI-native growth agency based in Sydney, NSW, Australia. We provide AI solutions, automation, growth marketing, website development, and app development services for startups, e-commerce brands, and SaaS companies.
Contact us at hello@mindexstudio.com with any questions about this policy.
Information we collect
We collect information in two ways: information you give us directly and information collected automatically when you use our website.
Information you provide
- Name and email address when you contact us via our contact form
- Business details you share in your message or inquiry
- Any other information you choose to provide when communicating with us
Information collected automatically
- Pages visited and time spent on this website
- Device type, browser, and operating system
- Approximate location based on IP address
- Referring website or search query that brought you here
How we use your information
- To respond to your inquiry or service request
- To understand how people use our website and improve it
- To measure the effectiveness of our content and marketing
- To comply with applicable laws and regulations
We do not sell your personal information to third parties. We do not use your data for automated decision-making that significantly affects you.
Analytics
We use analytics tools to understand website traffic and visitor behaviour. These tools may place cookies on your device to collect anonymous usage data. We use this data only to improve our website and understand which content is useful to visitors.
Analytics data is aggregated and not personally identifiable. You can opt out of analytics tracking by using browser privacy settings or ad-blocking tools.
Cookies
Our website uses cookies to remember your preferences (such as light or dark mode) and to collect analytics data as described above. Essential cookies are necessary for the website to function. Analytics cookies help us understand how visitors use the site.
You can disable cookies in your browser settings. Disabling essential cookies may affect site functionality.
Third-party services
We use trusted third-party services to operate our website and communicate with clients. These include hosting providers, analytics platforms, and email services. These providers only receive the data needed to perform their specific function and are bound by their own privacy policies.
We do not share your personal information with advertising networks or data brokers.
Your rights
Depending on your location, you may have rights regarding your personal information under the Australian Privacy Act 1988, the EU General Data Protection Regulation (GDPR), or other applicable laws. These rights may include:
- The right to access personal information we hold about you
- The right to correct inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to withdraw consent where processing is based on consent
- The right to object to or restrict certain processing
To exercise any of these rights, contact us at hello@mindexstudio.com. We will respond within 30 days.
Data retention
We retain contact form submissions and email correspondence for as long as is reasonably necessary to respond to your inquiry and manage our client relationships. Analytics data is retained in aggregated, anonymised form indefinitely. If you request deletion of your personal information, we will remove it within 30 days unless we are required by law to retain it.
Security
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Our website is served over HTTPS. Contact form data is transmitted securely. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of those changes.